Job Title: Junior Sales & Marketing Representative

Department: Sales & Marketing

Location: iCare Pack – 10th of Ramadan, Cairo

Employment Type: Full-Time

Reports To: Sales & Marketing Officer / Senior Sales Rep

JD Version: 1.0

Issue Date: April 6, 2025

1. Position Overview

The Junior Sales & Marketing Representative assists in sales operations by supporting client communication, following up on quotations, and helping maintain CRM records. This is a field + office hybrid role with growth potential into a full sales portfolio based on performance.

2. Department Purpose

The Sales & Marketing team generates revenue and represents iCare Pack in the market. The junior role supports this by handling communication, client onboarding steps, and ensuring timely coordination between customers and internal departments.

3. Core Responsibilities

Sales Support & Communication

• Follow up with clients after sending quotations or samples

• Answer customer inquiries and coordinate delivery status with logistics

• Support senior reps on high-volume or urgent client interactions

• Send reminders to clients for approvals, PO issuance, or payments

CRM & Documentation

• Maintain clean and updated client records in the CRM or spreadsheets

• Archive contracts, quotations, and client documents

• Schedule client visits and log meeting notes

Prospecting & Admin

• Conduct basic research to identify new leads or industries

• Assist in preparing marketing materials or presentation kits

• Collect feedback from clients and share it with senior staff

4. First 90 Days – Expectations

5. Key SOPs You Will Use

• Client Quotation Follow-Up SOP

• CRM Entry & Pipeline Update Process

• Document Archiving Guidelines

• Escalation Flow for Delivery or Complaint Issues

• Sample Approval Process

6. Working Schedule

• Days: Saturday to Thursday
  Hours: 9:00 AM – 5:30 PM
  9:00 AM – 12:00 PM → Client follow-up & emails
  12:30 PM – 5:30 PM → Admin, reporting, and support tasks

• Occasional client visits with seniors
  
  

7. Key Performance Indicators (KPIs)

8. Tools & Systems

• Excel / Google Sheets (CRM Odoo, follow-up log)

• WhatsApp, phone, and email for client contact

• Google Docs / Slides (presentations, offers)

• Internal file system for documents and quotations

9. Required Qualifications

• Bachelor’s degree in Business, Marketing, or related field

• 0–2 years of experience in a commercial or sales role

• Strong follow-up and organization skills

• Basic Excel and email etiquette

• Positive attitude, coachability, and strong work ethic

10. Workplace Standards

• Be proactive — don’t wait to be reminded twice

• Maintain clear, polite, and professional communication

• Keep all records updated and labeled

• Take initiative to learn product details and sales logic

• Represent iCare Pack’s quality and reliability in every interaction
  
  

11. Career Path & Succession Plan

Next Step: Sales & Marketing Officer

• Own a portfolio of clients, pricing, and deals

• Handle full communication cycle and performance targets

Growth Path:

• Junior Sales Rep → Sales Officer → Senior Sales Rep → Sales Lead

Success indicators:

• Initiative in solving small problems

• Fast, accurate follow-ups

• Ability to learn from senior reps

• Growth in product knowledge and customer trust

12. Compliance & Confidentiality

Responsible for:

• Client contact lists and sales data

• Pricing communication and terms

• Documentation handling for orders and quotations

All records must be properly stored, and no client data should be shared outside of iCare Pack.

13. Versioning & Approval

• Prepared by: Ahmed Samir

• Reviewed by: ( HR Manager)

• Version: JD v1.0

• Effective Date: April 6, 2025

Here is a full, professional CEO job description in English — clear, corporate, and suitable for CVs, LinkedIn, or company documents:

Chief Executive Officer (CEO) – Job Description

The Chief Executive Officer (CEO) is the highest-ranking executive responsible for providing strategic leadership, driving company growth, and ensuring operational excellence across all functions. The CEO sets the organization’s long-term direction, manages senior leadership, and represents the company to stakeholders, investors, partners, and the public.

Key Responsibilities

1. Strategic Leadership

• Develop and execute the company’s long-term vision, mission, and strategic goals.

• Identify new market opportunities, competitive advantages, and business expansion plans.

• Oversee mergers, acquisitions, partnerships, and major investment decisions.

2. Operational Management

• Ensure effective day-to-day operations across all departments.

• Implement policies, systems, and structures that support growth and efficiency.

• Monitor performance metrics and ensure alignment with strategic objectives.

3. Financial Oversight

• Oversee financial planning, budgeting, and resource allocation.

• Review financial reports, forecasts, and KPIs to ensure profitability and sustainability.

• Approve major expenditures and ensure compliance with financial regulations.

4. Leadership & Team Development

• Build and mentor an effective executive leadership team.

• Promote a strong organizational culture aligned with company values.

• Ensure succession planning and leadership development programs.

5. Stakeholder & Investor Relations

• Act as the primary point of contact for the Board of Directors.

• Communicate company performance, risks, and opportunities to investors and shareholders.

• Represent the company in public events, media, and key industry forums.

6. Risk & Governance

• Identify and manage strategic, financial, and operational risks.

• Ensure compliance with corporate governance, legal requirements, and industry standards.

• Implement internal controls and audit mechanisms.

Qualifications & Requirements

• Bachelor’s degree required; MBA or equivalent advanced degree preferred.

• Proven experience in senior executive roles with demonstrated business growth achievements.

• Strong leadership, decision-making, and communication skills.

• Deep understanding of financial management, operations, and corporate governance.

• Ability to lead in fast-changing, competitive environments.

Core Competencies

• Strategic Thinking

• Leadership & People Management

• Financial Acumen

• Problem-Solving & Decision-Making

• Communication & Negotiation

• Innovation & Change Management